Returns & Refunds

Returns policy varies depending on customer origin:

Customers from the US


Canes in stock.

We offer a free 30-day return policy for all canes in stock. You can return the item for any reason in new and unused condition for up to 30 days after purchase. The return is free and you don't need to pay any shipping costs, we will provide you with the shipping lable. Just contact us in case you want to return your order.

Canes on order.

We offer a 30-day return policy for all canes on order and other products. You can return the item for any reason in new and unused condition for up to 30 days after purchase. Buyer is responsible for paying shipping costs for returning item. Shipping costs are non-refundable.

Customers outside the US

Canes in stock and on order.

We offer a 30-day return policy for all products. You can return the item for any reason in new and unused condition for up to 30 days after purchase. Buyer is responsible for paying international shipping costs for returning item. Shipping costs are non-refundable.

Refunds

Once your return is received and inspected, we will email you to notify you that we have received your returned item. Your refund will be processed, and a credit will automatically be applied to your original method of payment within 2-3 days.

If you need any help with return - contact us.