All payments are accepted via PayPal, the safest and easiest online payment method.

For all customers from the continental territory of the US, canes with a badge of "US Warehouse" will be delivered within 5-7 days after placing an order (express delivery available for an extra cost, please contact us to inquire express delivery before placing an order).

All other orders will be shipped out from Ukraine via registered airmail (UkrPoshta, official Ukrainian postal service). Within the territory of the US, the package will be delivered by USPS within 3-4 weeks after placing an order (please note, delivery requires a signature upon receipt).

All customers will be provided with tracking numbers.

We also can ship our canes Worldwide (free shipping). Approximate delivery times are as follows:

- Canada: 3-4 weeks (via Canada Post);
- United Kingdom: 3-4 weeks (via Royal Mail);
- Europe: 3-4 weeks (via local regular postal services);
- Australia: 4-5 weeks (via Australia Post);
- Other countries: 3-5 weeks (via local regular postal services).

Via international tracking services like www.17track.net or via tracking services of your local postal carriers:

- United States: via USPS;

- United Kingdom: via Royal Mail;

- Australia: via Australia Post;

- Europe & other countries: via tracking services of your local postal carriers.

Yes, you can (express delivery available for an extra cost). Just contact us on Facebook or via Contact Page before placing an order.

Just contact us on Facebook or via Contact Page as soon as possible.

We offer a 30-day hassle-free return policy.

If you are, for any reason, unsatisfied with your purchase, please contact us and we guarantee that we'll solve any issue and provide you with the best possible solution.

Keep in touch with us on Facebook or via Contact Page.

Our canes are hand-carved from top-quality solid oak wood, finished with eco-friendly hypoallergenic Danish oil and waxed with natural carnauba wax. The pommels are hand-casted in high-quality metal (brass or melchior of your choice).

Both pommels made of high-quality solid metal; the brass pommel has a gold color, and the melchior pommel has a silver color. The pommels are hard-fixated on the handle and can't be interchangeable. If you ordered the brass pommel, for example, the decorative collar ring will be brass as well.

At this moment, our canes can be stained in six colors of your choice: walnut, caramel, natural, cherry, black, white.

1. You can measure your old cane if you have it.

2. If you can't measure your old cane just put on the shoes you usually wear and ask someone to measure the distance from the floor to your wrist join (your arm should be relaxed).

3. You also can use the chart below. Please note, this is the least accurate method, use it only if you can't use the previous two methods.

Disclaimer: this information in no way replaces a medical professional's recommendation.

The minimum length is 30" (76cm), the maximum length is 39" (99cm).

First, you need to measure and mark the proper length of a cane, take off the rubber tip (you can use a hairdryer to warm up the tip to make the process easier), and cut off the end of the shaft with a saw. After that, place the tip back on the shaft.

Both handles are ergonomic and very comfortable for everyday use; all the canes can be made with different handles.

If you want to change the type of a handle just contact us on Facebook or via Contact Page before placing an order.

Just contact us on Facebook or via Contact Page.

Our canes are strengthened with a metal spindle so wooden cane can endure up to 400lbs of weight on condition that you'll apply the main load on the axis (shaft) of a cane. Hold a cane with your index finger pointing down the length of the shaft for maximum weight distribution.

We can make even-stronger cane to endure up over 400lbs of weight but in this case, we'll have to use a stainless steel tube instead of the decorative collar ring below the handle. If you need a strengthened cane just contact us on Facebook or via Contact Page before placing an order.

Yes, of course; you can use any rubber tip with the inner diameter of 7/8" with our canes.

The best way to care for wooden parts of the cane is a semi-solid wax polish for wooden furniture. To clean metal parts of the cane, you can use a multi-purpose metal polish (be careful, ensure a metal polish won't contact with the wood).